Thought I’d give a little update on the iOS version of Arena.

I raised a support call with WotC over redeeming the codes I had. Which they did respond to. You need to either use the PC/Mac version, or go to your account settings and https://myaccounts.wizards.com/code. Now this bit must be new (as in the last year) as I don’t remember WotC allowing codes to be redeemed via the web before.

So now I have some free packs and decks. Not many but some. It’s a start.

However having ground out the Colour (I refuse to use the American spelling here) Challenge unlocked the rewards as I progressed through each, and unlocked the other game formats. What it does not do is give me the free deck for having completed it, or acknowledge that I’ve completed it!

The WotC twitter support did reply to my query about this with…

So I visited the link, and created a feedback (that’s all it allows you to do) with the above screen shots attached.

In the meantime, I entered promo codes (happy I can do that now), ate, slept and other stuff.

With time to kill this morning I decided I’d check to see if I had a reply.

I want to say to my surprise there was no reply or even acknowledgement that my “bug” had been seen. But I was disappointed that there had not even been any form of acknowledgement. Which is the minimum you expect, even if it’s automated.

Naturally I voiced that disappointment via social media with the WotC Help account in a fairly civil manor.

I know the cards in this red/green deck aren’t going to be great. But they are cards none the less. Plus the challenge needs to be acknowledged as being completed so it can give me another to attempt (possibly). These challenges are one of the ways to grind out gems/coins and boosters for free. If the aim is to spend as little as possible (my total outlay so far has been a fiver on the intro booster offer) then this needs to be working.